Return & Exchange Policy:

We provide Return facility only if:

  • The product sent to you is damaged or defected
  • The product sent to you is different than what you originally ordered

Proper unpacking video of the parcel without any cuts/edits is mandatory for initiating Returns.

If you are unsatisfied with our products for any other reason, you can opt for our Exchange facility.

You need to WhatsApp your Return/Exchange requirement on +91 9836775826 within 2 days (48 hours) of product delivery. 

  • Please mention your Order Id, Name, & Reason for return/exchange. 
  • Share necessary images and video, if required


Process of Return/Exchange-:

Our team will get in touch with you on WhatsApp to check your Return/Exchange Request.

  • Once approved, pickup of the parcel from your address will be done in 2 working days.
  • Quality check will be done after the product(s) reaches our warehouse.
  • Full refund will be provided within 3 working days in cases of Returns.
  • Discount Coupon will be provided within 3 working days in cases of Exchanges.

 

How to use the Discount Coupon?

  • The amount of Discount Coupon will be = Price of the exchange product - Rs100 (exchange charge per product)
  • You need to apply the Discount Code on the checkout page during your next purchase to avail the discount.
  • Discount Coupon will be valid for a period of 6 months from the date of Issuance.

Please Note: Exchange charge of Rs100/product is taken for seamless delivery of the exchange parcel. This is a charge we need to pay to our courier partner and hence, it can not be avoided.

You must ensure the following for availing Returns & Exchanges:-

  • Products must be in their original form, unsoiled and with tags intact (if any). Partially consumed or used products do not qualify for exchanges.
  • Pack the product firmly in its original packaging before you hand it over to our delivery partner. We can not process returns/exchanges in case the product gets tampered in transit due to bad packaging on the customer's end.

Cancellation Policy:


By customer:

  • Order can be cancelled only before the parcel is dispatched from our warehouse. Once the parcel is In Transit, cancellation can not take place.
  • In case of cancellation of a Pre Paid order, a 6-month valid coupon worth your order value will be provided in 3 working days. No monetary refund will be done.

Cancellation by Wevidh:

  • In rare circumstances, if any ordered product is Out of Stock, full refund (in case of prepaid orders) will be processed to your bank account within 3 working days.

 

Please Note:

  • We don't provide Return/Exchange facility on Sale items.